Treatments

Denplan Care at the Winslow Dental Practice.

Some of our adult patients choose to be members of Denplan. The following Denplan benefits information and Denplan Q & A should help you to decide if Denplan is right for you but if you have any further questions, please ask.

Denplan Benefits

Routine and preventative care

• Check ups
• X-rays
• Necessary fillings
• Hygienist visits (including scale and polishes)
• Preventative dental advice and therapy
• Any necessary routine extractions

Major restorative care

• Periodontal(gum) treatment, surgery
• Crowns* Bridges*
• Dentures*
• Inlays*
• Root fillings
• (*excluding laboratory fees)

Worldwide emergency cover

• 24 hour worldwide emergency Helpline (and wherever possible, referral to an English speaking dentist)
• Dental accident cover
• Temporary emergency dental treatment

Hospital cash payment

Cash for every night spent in hospital under the care of a consultant dental/ maxillo-facial surgeon

Mouth cancer cover

Mouth cancer treatment costs upon positive diagnosis (up to benefit limits) Smokers are not excluded from this offer

You should be aware that Denplan does not cover the following:

• Laboratory fees/ prescriptions
• Orthodontics
• Dental implants
• Any excluded treatment (detailed in the contract you signed with your dentist) Specialist treatment/ referral to another dentist
• Cosmetic treatment
• A minimal initial 'out of hours' call out fee

Please remember: Your routine treatment is at the discretion of your dentist. If you require further clarification, please ask a member of your dental practice team or call Denplan free on 0800 401 402 Insurance benefits are payable up to policy limits. All Denplan Care dentists take part in the Denplan Practice Quality Programme, which helps the practice continually improves procedures. Your Denplan Care dentist is further committed to the Rules of Membership and Code of Practice established by Denplan. Information provided with kind permission from Denplan.

A. Your dentist will arrange a start date for your Denplan Care contract. This date will be entered onto your contract and will always fall on the first day of the month. Your supplementary Insurance will commence from the start date of your contract, or Denplan's receipt of your registration form, whichever is later.

A. Under Denplan Care, the emphasis is placed on preventative dental care. This means that your dentist will work towards stopping dental problems before they occur. This will help improve and maintain your dental health. Your Denplan dentist will explain your particular care and treatment needs.

A. Your Denplan dentist determines your fee category based on Denplans Oral Health Assessment and scoring system.

A. You are in contract with your dentist. Denplan provides administration services to support the contract between you and your dentist. This includes passing your payments on to your dentist on a regular basis. A small percentage of your monthly payment is retained by Denplan to cover administration and your Supplementary Insurance.

A. Denplan Care benefits the whole family. Where more than one member of a family (or payment group) is registered with any Denplan dentist at one practice, the following discounts apply: 2 group members - 5% 3 group members - 10% 4 or more group members - 15% Please note, all payments must be collected using the same method of payment (Direct Debit) and all correspondence will be sent to the payer's address only. If you would like to benefit from these discounts, please contact your Denplan dentist.

A. You can choose to pay your subscription monthly by Direct Debit, or annually in advance, either by Direct Debit, cheque or by credit/ debit card to Denplan. Annual payments are calculated on a calendar year basis.

A. The registration fee is a one off payment equal to your monthly subscription. This will debited from your bank account during the first month of your contract. It will cover Denplan's initial administration costs to arrange your Supplementary Insurance.

A. Yes. You can cancel your contract at any time by giving at least 21 days notice by telephone, or in writing, to your dentist and to Denplan. The contract with your dentist will then end on the last day of the month which next occurs. Further details can be found on the reverse of the contract that you have signed with your dentist.

Denplan Enhance Offers you interest-free loans to pay for high value private treatments, allowing you to spread the costs over time. You can borrow from £250 (with no upper limit), paid off over 6 - 36 months. Some of the treatments that Denplan Enhance can help you fund are crowns, bridges, inlays,tooth whitening, orthodontics and implants

Denplan Enhance can be offered to any patient considering high-value private treatments, whether restorative or cosmetic. You do not need to be a Denplan patient.

• Denplan Enhance gives you access to the full range of private treatments your dentist offers - including cosmetic treatments - in an affordable way.
• You do not need to supply any financially sensitive information, such as salary details, during the credit application process.
• The interest-free loan can be set up immediately, following a simple proof of identity and credit check carried out in the dental practice by one of the practice team.
• Confirmation and repayment of your Denplan Enhance loan is straightforward. You will be provided with a completed credit loan agreement to sign and your agreed monthly repayments will be collected by Direct Debit.
• You can start your treatment immediately.
• Hitachi Capital Consumer Finance are the credit provider for Denplan Enhance.

Note:

Credit is subject to status and available only to UK residents aged 18 years or over. Typical example: If the cash price is £1,000 and you pay a 10% deposit of £100 you will have a balance payable of £900 by 6 monthly payments of £150 at 0% APR. The total amount payable will be £1,000.

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